WHAT IS GLOWY ONLINE DESIGN (ROOM DESIGN) SERVICE?

Glowy online interior design service is a digital way to get professional help in designing or revamping your space without having to meet an interior designer in person. Glowy Interiors is your go-to online design service, offering tailored decoration proposals and interior renovation solutions. We provide professional, project-specific solutions for your chosen space, complete with quick turnaround times and a curated selection of in-house furniture and products.

You share details about your space, style preferences, budget, and any specific needs through a questionnaire via the account you will have created on our website.

Through our Style Workshop the designer creates mood boards, layouts, and recommendations, often including furniture, colour schemes, and decor ideas.

We design various spaces such as Living Rooms, Bedrooms, Dining Rooms, and Kids' Rooms. With years of expertise in architecture and interior design, Glowy Interiors offers professional solutions efficiently and cost-effectively through our Shop The Look and Room Design services. Led by experienced interior designers and architects, Glowy team is ready to apply their innovative design principles tailored to your selected spaces.

WHAT IS THE DIFFERENCE BETWEEN SHOP THE LOOK AND ROOM DESIGN?

Shop the Look service allows you to purchase pre-designed rooms with all the products shown in our displayed photos. The design is then adapted to fit your specific space and dimensions. It’s a quick and convenient way to achieve a professionally styled space without extensive customisation. It is a quicker purchase service compared to more tailored design solutions.

Room Design Service is a more tailored experience where the design is built around your preferences and needs using your chosen products. It begins with a Questionnaire and Style Workshop to gather your ideas, then progresses interactively via “My Design” platform, where you upload your survey materials and receive a Concept Design Board, Layout Plans, and a detailed Product & Price List.

WHO ARE WE?

Glowy Interiors, a brand of Broadlook Limited, is dedicated to online serving within the United Kingdom.

We are proud to be part of Glowy Interiors, a brand that seamlessly blends user satisfaction and functionality with innovative design in Architecture and Interior Design. Glowy Interiors is a brand in interior design and decoration. Our aim is to arrange thoughtful and inspiring living spaces that best embody the user’s sense of styles. Glowy Interiors allows you to decorate your living spaces easily and elegantly with preselected combinations of decorative elements. Our products are designed by a professional of architects, interior architects and industrial designers, are manufactured by experienced craftsmen in our metalwork, furniture, upholstery, and sewing workshops.

WHAT ARE YOUR LEAD TIMES FOR YOUR SERVICES?

The expected timeframe for our design service is 15 business days for purchases from Shop The Look and 25 business days for Room Design, starting from the completion of all required documents. Should there be any major revisions to the project, this could extend the project submission completion by 1 week. We will inform any changes throughout the project with smooth and regular communication.

WHAT SHOULD I BEAR IN MIND WHILE DECORATING MY HOME?

Being aware of your own style and what you want and doing good research will be useful before you begin. Your next step should be to bring together decorative elements that go well with each other and that are placed according to the space’s measurements in order to capture the space that is as close to your dreams as your budget allows. You can do all this yourself or you can work with a professional such as a decorator or an interior designer. But with Glowy Interiors, you can have the best of both worlds by getting assistance from experts while managing the decoration yourself.

HOW CAN I WORK WITH A DECORATOR?

The first thing you need to do is to clarify your style and your dream space to the decorator you have decided to work with. Afterwards, your decorator will turn your dream into a concept design that matches the space and your budget and finalise the design with your input. The decorator will then draw up a purchasing list and create manufacturing sketches for the items to be custom made for you so you can turn the concept design into reality. The decoration process is completed when all the items have been placed.

HOW CAN I FIND DECORATORS IN LINE WITH MY STYLE?

You should examine the portfolios of the decorators, interior designers, and architects and the work they publish on their websites to understand if they are right for you. We strongly recommend checking the references of decorators you think are right for you. The qualities of a good decorator include getting the job done on time and within budget, not just being creative.

HOW ARE DECORATION SERVICE PRICED?

Each decorator will have different pricing policies but generally speaking, prices will vary depending on the surface area of the space in question, the scale of the work to be done, and the time the decorator will spend on your dream project. Decorators may charge a fixed price for the time and effort they put into your project or demand a percentage of the total budget.

HOW SHOULD BE THE LIVING ROOM DECARATION?

The living room is usually the space in the house where people spend the most time. All aspects of these spaces should be considered so that users can enjoy spending time relaxing and doing various activities.

HOW SHOULD BE THE BEDROOM DECORATION?

The priority in bedrooms should be functionality first and then aesthetics. You should consider the location and the size of the bed for your comfort as well as the room’s natural and artificial lighting because these directly affect a good night’s sleep and therefore your quality of life.

HOW SHOULD THE DINING ROOM BE DECORATED?

Dining rooms are often a part of living rooms and are places where enjoyable moments are shared around a crowded table. You should usually choose a cabinet that will contain the crockery and cutlery as well as decorative elements to complement it on top. You can put a mirror or a painting on the wall to add depth. The chairs should be as comfy as armchairs so the dinner table conversation can be lively and long.

HOW SHOULD BE THE KIDS ROOM DECORATION?

As important as it is that the room appeals to your child’s age, what matters is having a flexible design that allows you to renovate the room by adding and removing certain elements so you can get years of use out of it.

WHAT ARE YOUR REFUND POLICIES?

If we have received all the necessary data from you and have started your project; unfortunately, we cannot offer a refund. Similarly, if you decide not to proceed with any or all of the furniture and products listed in the product and price list, we cannot provide a refund. Therefore, we kindly ask you to read our terms & conditions carefully and inform us if you decide to discontinue our services before we start your room project.

IS IT POSSIBLE TO APPLY ALREADY BOUGHT PACKAGE TO ANOTHER ROOM IF I CHANGED MY MIND?

Once you have uploaded your sketch, style study, and photos to our system and the project design process has begun, you cannot transfer the design and consultancy service fee to another room type.

However, changes can be made before the process starts. If there is a difference in service fees and you have made an incomplete payment, we will ask you to complete the remaining amount. On the other hand,

if you have overpaid due to switching service types, we will refund the excess amount.

DO I HAVE THE RIGHT TO REQUEST CHANGES TO THE PROJECT AFTER THE CONCEPT DESIGN BOARD AND PRODUCT LIST ARE RECEIVED?

If your requests involve changes to specific products, we can replace one time only of the items with the new alternatives, according to your preferences. We are confident that we will create a concept that meets or even exceeds your expectations based on the information you provide and your guidance in the style study. However, if your expectations differ significantly and you wish for a new study from a different perspective, we can undertake another study for an additional fee at half price of the original design and consultancy fee.

CAN I GIFT A PRODUCT OR SERVICE FROM GLOWY INTERIORS?

Yes. We can help you with the arrangements of your gift of Glowy products of services for your loved ones.

HOW CAN I CARRY OUT THE SURVEY OF MY ROOM CORRECTLY?

Firstly, please start by downloading our Self Guide Brochure at the bottom of our website. We can also send you this if you prefer. The brochure is a self-explanatory document that shows with image examples of how to correctly provide Glowy team all of the required dimensions of your space. We can also assist you when needed.

CAN WE MEET WITH YOUR DESIGNERS FACE TO FACE OR OVER THE PHONE?

Glowy Interiors is an online service provider only. You are expected to contact our designers via e-mail.